GRI Content Index

GRI Standard	Disclosure	Page number(s) and/or URL(s)
General Disclosures
GRI 102:
General Disclosures	102-1 Name of the organization	Corporate Information
	102-2 Activities, brands, products, and services	Customer Capital
	102-3 Location of headquarters	Corporate Information
	102-4 Location of operations	None overseas
	102-5 Ownership and legal form	Corporate Information
	102-6 Markets served	Customer Capital
	102-7 Scale of the organization	Highlights, Financial Capital, Customer Capital, Employee Capital
	102-8 Information on employees and other workers	Employee Capital
	102-9 Supply chain	Business Partner Capital
	102-10 Significant changes to the organization and its supply chain	None
	102-11 Precautionary Principle or approach	About this Report
	102-12 External initiatives	Business Partner Capital
	102-13 Membership of associations	Business Partner Capital
	102-14 Statement from senior decision-maker	Message from the Chairman, Chief Executive's Review
	102-15; Key Impacts. Risks and Opportunities	Materiality, Integrated Risk Management	,
	102-16 Values, principles, standards, and norms of behavior	About DFCC Bank, Integrated Risk Management, Corporate Governance
	102-17 Mechanisms for advice and concerns about ethics	Institutional Capital, Corporate Governance
	102-18 Governance structure	Corporate Governance
	102-19 Delegating authority	Corporate Governance
	102-20 Executive-level responsibility for economic, environmental, and social topics	Social and Environmental Capital
	102-21 Consulting stakeholders on economic, environmental, and social topics	Stakeholder
	102-22 Composition of the highest governance body and its committees	Corporate Governance
	102-23 Chair of the highest governance body	Corporate Governance
	102-24 Nominating and selecting the highest governance body	Corporate Governance
	102-25 Conflicts of interest	Corporate Governance
	102-26 Role of highest governance body in setting purpose, values, and strategy	Corporate Governance
	102-27 Collective knowledge of highest governance body	Board of Directors, Corporate Governance
	102-29: Identifying and managing economic, environmental, and social impacts	Materiality, Integrated Risk Management
	102-30: Effectiveness of risk management processes	Materiality, Integrated Risk Management
	102-33 Communicating critical concerns	Corporate Governance
	102-40 List of stakeholder groups	Stakeholders
	102-41 Collective bargaining agreements	None
	102-42 Identifying and selecting stakeholders	Stakeholders
	102-43 Approach to stakeholder engagement	Stakeholders
	102-44 Key topics and concerns raised	Stakeholders
	102-45 Entities included in the consolidated financial statements	Notes
	102-46 Defining report content and topic Boundaries	About this Report
	102-47 List of material topics	Materiality
	102-48 Restatements of information	No restatements
	102-49 Changes in reporting	None
	102-50 Reporting period	About this Report
	102-51 Date of most recent report	About this Report
	102-52 Reporting cycle	About this Report
	102-53 Contact point for questions regarding the report	Corporate Information
	102-54 Claims of reporting in accordance with the GRI Standards	About this Report
	102-55 GRI content index	Online
	102-56 External assurance	Not obtained
Material topics
GRI 103:
Management Approach	103-1 Explanation of the material topic and its Boundaries	Materiality
	103-2 The management approach and its components	Materiality
GRI 201: Economic Performance	201-1 Direct economic value generated and distributed	Notes to the Financial Statements
	201-3 Defined benefit plan obligations and other retirement plans	Notes to the Financial Statements
GRI 103:
Management Approach	103-1 Explanation of the material topic and its Boundaries	Materiality
	103-2 The management approach and its components	Materiality
GRI 203: Indirect Economic Impacts	203-1 Infrastructure investments and services supported	Social Capital
GRI 103:
Management Approach	103-1 Explanation of the material topic and its Boundaries	Materiality
	103-2 The management approach and its components	Materiality
GRI 206: Anti-competitive Behavior	206-1 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices	None
GRI 103:
Management Approach	103-1 Explanation of the material topic and its Boundaries	Materiality
	103-2 The management approach and its components	Materiality
GRI 307: Environmental Compliance	307-1 Non-compliance with environmental laws and regulations	None
GRI 103:
Management Approach	103-1 Explanation of the material topic and its Boundaries	Materiality
	103-2 The management approach and its components	Materiality
GRI 401: Employment	401-1 New employee hires and employee turnover	Employee Capital
	401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees	Employee Capital
GRI 103:
Management Approach	103-1 Explanation of the material topic and its Boundaries	Materiality
	103-2 The management approach and its components	Materiality
GRI 404: Training and Education	404-1 Average hours of training per year per employee	Employee Capital
	404-2 Programmes for upgrading employee skills and transition assistance programmes	Employee Capital
	404-3 Percentage of employees receiving regular performance and career development reviews	Employee Capital
GRI 103:
Management Approach	103-1 Explanation of the material topic and its Boundaries	Materiality
	103-2 The management approach and its components	Materiality
GRI 406: Non-discrimination	406-1 Incidents of discrimination and corrective actions taken	None
GRI 103:
Management Approach	103-1 Explanation of the material topic and its Boundaries	Materiality
	103-2 The management approach and its components	Materiality
GRI 418: Customer Privacy	418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data	None
GRI 103:
Management Approach	103-1 Explanation of the material topic and its boundaries	Materiality
	103-2 The management approach and its components	Materiality, Integrated Risk Management
GRI 419: Socioeconomic Compliance	419-1 Non-compliance with laws and regulations in the social and economic area	None